Returns & Exchanges - Pounds per Week

Returns & Exchanges

Can I Return My Purchase?


Unwanted goods can be returned within 21 days of delivery if they are unopened or unused. If the item has been opened but has not been used it can be returned within 14 days.

Faulty items can be returned within 30 days of delivery, if the product is deemed to have a manufacturing fault.

If a product develops a fault after 30 days of purchase, you may be asked to contact manufacturers directly to discuss further.

Please see our full terms and conditions for further information about delivery and cancellations.

You must make sure that the goods are undamaged, not used and adequately packed- it’s your responsibility to return the product to us and to cover any associated costs.

How Can I Return a Product?

If there is a problem with your purchase, or you would like to return it, please email with the details of your purchase and what you would like to return. Please give a telephone number so a member of our customer support team can help.

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